How We Work
We come and look before we quote. Sometimes what we find is not a product at all, and we say so.
So we come and look
This is not a service we sell alongside the products
It is how we start, every time.
01
We talk to the people doing the job, not only the people specifying it. Counter staff and test centre operatives know exactly where a process fails and are rarely asked.
02
We watch a renewal from start to finish, from application to the plate going on the vehicle.
03
We look at what comes back. The plates returned at renewal say more about how a scheme is really working than any report.
04
Then we tell you what we found, and what we think you should do about it.
Where the range came from
Everything in our range started as somebody's problem.
Nothing in it was thought up in a design meeting. Every part exists because an authority had trouble with the version before - the perforation, because a disc that came off cleanly could go onto another vehicle; the tucked tab, because heat guns are not practical in a busy test centre; the mould designed out of a disc's geometry, because it had been reported in cabs and nobody had asked us to look at it.
Two routes, one security standard
How products reach your officers is an operational decision, not a security one
Both routes carry the same materials, the same security features and the same testing behind them.
Issue on Demand
You hold blank stock and print variable data at the counter, at the moment of issue. Nothing personalised exists until your officer creates it.
How it works →Ready to Issue
We print, finish and send one tracked consignment to your licensing team, ready to hand over.
How it works →
Not sure which suits your team? A short conversation usually settles it. Talk to us →
Why you won't find council endorsements here
We don't ask licensing authorities to endorse us publicly, and we don't publish their names alongside the products they use.
Procurement should stay open. An authority that has publicly praised a supplier is in a more awkward position at the next tender than one that hasn't, and that is not somewhere we want to put anyone. And identification security depends partly on discretion: publishing which authority uses which system, and what features it carries, tells the wrong people something useful.
What we can show instead is evidence that needs nobody to speak on our behalf - independent laboratory testing to published standards with the results, proprietary materials, and anonymised accounts of problems we have solved. If you would like a reference, ask us privately and we will arrange one.
And what we'll tell you not to buy
If your current scheme is working, we will say so. If the answer to your problem is a change to a process rather than a change to a product, we will say that too - and it will cost you nothing.
We publish guidance telling authorities they do not need to buy things. Our page on Martyn's Law states plainly that it does not touch taxi and private hire licensing, that no plate, badge or signage specification needs to change, and that authorities should treat compliance sales approaches with scepticism.
Let us come and look.
Tell us how your renewal runs today. We will come and watch it end to end, then tell you what we found - including when the answer is not a product.
Talk to our team