Terms of use
The rules for using this website. Buying from us is covered separately by our terms of supply.
Clause 1: These terms, and what they cover
These terms govern your use of vip-system.com. By using the site you accept them. If you do not accept them, do not use the site.
They are not the terms you buy on. Orders for plates, badges, discs and signs are governed by our terms of supply. Purchases from our shop site are governed by the shop's own terms and conditions. Both prevail over this page for anything to do with a contract between us.
In plain English
Using the site means accepting these. Ordering is covered by a different document.
Clause 2: What this site is for
This site exists to describe what we make for licensing authorities and their licence holders, and to let you tell us what you need.
Nothing is sold on this site. There is no basket and no checkout here, and nothing on this site is an offer capable of acceptance. Orders for plates, badges, discs and signs are placed by pre-listed order form, by email, by telephone or in person, and a contract comes into existence only when we acknowledge your order in writing. We may decline any order, and we say in our terms of supply who we will and will not supply.
Fitting kits and accessories are sold through a separate shop site, linked from this one. Nothing carrying an authority's identity - no plate, badge, disc or sign - is sold there or sold to the public anywhere.
In plain English
It is a catalogue and a reference, not a shop window that binds us.
Clause 3: Specifications, images and samples
Images, colours, renderings and dimensioned drawings on this site are indicative. Screen colour is not colour-matched, and a photograph of a plate is not a proof of one.
Where a specification matters, the written specification we issue with your quotation or proof is the one that governs, and it prevails over anything shown here.
Security features shown in photographs, videos and samples use demonstration patterns. No live covert artwork belonging to any authority is reproduced on this site, and no image here shows what any authority's plates actually carry.
In plain English
Photographs are photographs. The written specification is what you get.
Clause 4: Prices and availability
Any prices shown are exclusive of VAT and delivery unless stated, and are subject to change. Availability is indicative. Because nothing is bought here, no price on this site binds either of us - the quotation we issue is the one that does.
If a price shown here is wrong we are not obliged to supply at it, and we will say so before you commit to anything.
In plain English
Prices here are a guide. Your quotation is the real number.
Clause 5: Accounts and order forms
Orders are not placed on this website. Where we issue your organisation with a pre-listed order form, an account reference or any other credential, it is for your authorised staff only, and you are responsible for keeping it secure and for orders placed using it.
Tell us immediately at sales@vip-system.com or 0141 952 9695 if you believe a credential has been disclosed, or if a member of staff who held one leaves. We may suspend or reissue any credential where we think it is at risk.
In plain English
Keep your login to yourself, and tell us fast if it gets out.
Clause 6: Acceptable use
You may read, print and download material from this site for your own organisation's licensing purposes. You may not:
- reproduce, trace or derive plate, badge or disc artwork from anything published here;
- use the site, or any material on it, to produce or assist the production of counterfeit licensing material;
- scrape, harvest or systematically extract content, or use automated means to access the site beyond ordinary search engine indexing;
- probe, scan or test the security of the site or attempt to gain unauthorised access to any part of it;
- introduce anything malicious, or do anything that damages or degrades the site for other users;
- resell, redistribute or publish our material, or present it as your own.
We report attempts to obtain artwork or security detail under false pretences to the authority concerned and, where appropriate, to the police.
In plain English
Do not use our site to work out how to fake a plate.
Clause 7: Our intellectual property
All content on this site - text, photographs, drawings, layouts, artwork, the VIP-System name and logo - belongs to VIP-System Limited or is used under licence. Nothing here transfers any right in it to you.
A design we prepare for an authority is prepared for that authority alone. We do not publish it, licence it to anyone else, or produce a recognisable derivative of it for another customer. Our proprietary materials, tooling, security substrates and manufacturing methods remain ours throughout.
Between 1992 and 1998 we filed patents in the United Kingdom, the United States, Europe and Australia covering our cold-lamination process and two plate-mounting systems. Three were granted. All have since expired or lapsed, and we claim no current patent protection - nothing on this site should be read as claiming any. A summary is on our imprint page.
In plain English
The site and everything on it is ours. So are our designs - including the one we drew for you.
Clause 8: Links, and our shop site
Our shop site is ours, but it is a separate site: it has its own terms and conditions, its own cookies and its own checkout, and buying there is a contract on those terms rather than these.
Where we link to any other website we do so for information. We do not control those sites and are not responsible for their content, their security or their privacy practices.
You may link to our home page provided you do so fairly, without damaging our reputation and without suggesting any association or endorsement that does not exist. You may not frame the site or present it within another site.
In plain English
Our shop is a separate site on its own terms. Other people's sites are their problem.
Clause 9: Availability of the site
We do not guarantee that the site will be available uninterrupted or free of error. We may suspend, withdraw or change any part of it without notice, including for maintenance.
You are responsible for the arrangements necessary to access the site, and for making sure anyone accessing it through your connection is aware of these terms.
In plain English
We try to keep it up. We are not promising it never goes down.
Clause 10: Our liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.
Subject to that, and because this site is provided for business users: we exclude all implied conditions and warranties in relation to the site; we are not liable for any loss of profit, business, contracts, goodwill, anticipated saving or data arising from use of the site or reliance on its content; and our total liability in connection with your use of the site is limited to £1,000.
This clause does not affect our liability under a contract of supply, which is dealt with in our terms of supply.
In plain English
If we hurt you or lie to you, we are liable - always. Beyond that, do not rely on this website alone.
Clause 11: Privacy and cookies
How we handle personal data and what cookies this site sets are set out in our privacy & cookie policy, which forms part of these terms.
In plain English
Covered on its own page.
Clause 12: Governing law
These terms and any dispute arising out of them are governed by the law of Scotland, and the courts of Scotland have exclusive jurisdiction.
We may change these terms at any time by posting a revised version on this page. The version and date at the top tell you which one applies.
Questions about any of this?
The plain-English notes are a summary and are not part of these terms. Where the two differ, the clause text applies.
Talk to us